Frequently Asked Questions For Providers
Who can administer s4S SOLUTION™?
Licensed professionals, such as dermatologists, aesthetic doctors, nurses, and certified med spa providers. Always follow your region’s regulations for in-clinic treatments.
What makes s4S SOLUTION™ different from exosome serums or skin boosters?
s4S SOLUTION™ takes a more complete approach to skin quality compared to exosome serums or skin boosters.
While many products focus on a single mechanism such as signaling or hydration, s4S SOLUTION™ is derived from the full secretome and contains a broad range of bioactive components that support the overall skin environment.
This allows it to function as a foundational layer within treatment protocols, supporting long term skin quality rather than acting as a single step or temporary enhancement.
Is s4S SOLUTION™ a stem cell product?
No, s4S SOLUTION™ does not contain any cells or stem cells, and it is not a stem cell therapy.
It is a topical cosmetic product made from the secretions of dermal fibroblasts, cultured using S.Biomedics’ patented FECS™ technology. These secretions include naturally occurring growth factors, cytokines, exosomes, and other proteins, but no cells, DNA, or live materials are present in the final product.
The final formula is freeze-dried for stability and designed for professional topical use only.
Can it be combined with other treatments?
Yes. s4S SOLUTION™ integrates easily into a wide range of aesthetic procedures, including microneedling, RF treatments, mesotherapy, and other in clinic protocols.
It works as a complementary layer within treatment plans, supporting skin quality over time without replacing existing procedures.
Is training or support provided?
Yes. We provide clinic partners with onboarding materials, usage protocols, and marketing support. Contact us for distributor or partnership information or apply to become a provider.
What is the shelf life of s4S SOLUTION™?
s4S SOLUTION™ has a 3-year shelf life when properly stored. While the freeze-dried formula is highly stable, it should be kept refrigerated at 2–8°C (36–46°F) until use. Once rehydrated, the product must be used immediately and should not be stored.
What cell type is used to produce s4S SOLUTION™?
s4S SOLUTION™ is produced from cultured human dermal fibroblasts: the key cells responsible for generating collagen, elastin, and other structural proteins that keep skin firm and youthful. These fibroblasts are ethically sourced from healthy donors and cultivated under strict GMP conditions using FECS™ Technology to capture their natural regenerative secretions, without containing any live cells or stem cells.
How does s4S SOLUTION™ work on the skin?
s4S SOLUTION™ delivers a concentrated mix of bioactive molecules naturally released by healthy skin cells including growth factors, cytokines, exosomes, and other proteins. These components work together to restore cell communication, support collagen synthesis, and enhance the skin’s natural repair processes. The result is improved elasticity, smoother texture, and a healthier, more radiant complexion over time.
What is FECS™ Technology?
FECS™ (Functionally Enhanced Cell Spheroid) is a proprietary 3D cell-culture technology that allows dermal fibroblasts to self-organize into spheroids, without any external scaffolds or mechanical force. In this natural 3D environment, fibroblasts behave more like they do in human skin, releasing a richer and more physiologically balanced mix of growth factors, cytokines, proteins, and exosomes. The result is a cell-free, bioactive formula that captures the full regenerative potential of healthy human skin cells with exceptional purity and potency.
Has s4S SOLUTION™ been tested for safety and sterility?
Yes. s4S SOLUTION™ is manufactured in a pharmaceutical-grade GMP facility and undergoes more than 40 quality control checkpoints throughout production. Each batch is tested for sterility, purity, and consistency to ensure the highest safety standards. In addition, a comprehensive toxicological assessment and Safety Data Sheet are available to registered providers.
What is the exosome concentration in s4S SOLUTION™?
In-house testing showed that s4S SOLUTION™ contains nearly twice as many exosomes as leading competitor products: about 1.9 billion particles per milliliter compared to roughly 1 billion in others.
These exosomes are also smaller and more uniform, which helps improve skin cell communication and absorption for visibly enhanced results.
Who is the ideal candidate for s4S SOLUTION™?
s4S SOLUTION™ is appropriate for clients across all ages who want to support cellular health and improve overall skin quality. It benefits clients focused on prevention, as well as those who are noticing shifts in smoothness, clarity, radiance, or firmness. Its clean, cell free formulation makes it suitable for sensitive skin and compatible with many post procedure protocols.
